What Our Customers Say ...
At Reinhardt Heating and Air, customer satisfaction is at the heart of everything we do. We take pride in providing top-quality heating and cooling services backed by expert craftsmanship and exceptional customer care. But don’t just take our word for it—hear from the homeowners who have experienced the Reinhardt difference firsthand. Their testimonials reflect our commitment to reliability, professionalism, and ensuring every customer enjoys year-round comfort. Read their reviews below and see why so many in Lincoln, Gaston, Mecklenburg, Catawba, and beyond trust us for their HVAC needs.
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- Mark S
My furnace broke down on a Tuesday morning. My friend recommended I call Reinhardt Heating & Air. I called that morning, Josh came out that afternoon and gave me an estimate on a new furnace. It was discovered my AC unit was on borrowed time as well. My estimate for both a new furnace and AC unit was about the same price to what Morris Jenkins quoted for a furnace alone. Josh said it would be a few days to get equipment and we scheduled an install date 4 days later. His team showed up at 8:00am sharp (it was raining!) and installed everything by 2:00p. The Reinhardt team was honest, efficient, on-time, polite, courteous, and extremely reasonably priced. I’m a Morris Jenkins Priority customer only because they installed my upstairs unit 5 years ago. I’ll be cancelling their service and calling Reinhardt for every and all maintenance and future install needs. The entire team was great! Highly, Highly recommend Reinhardt Heating & Air.
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- Phil M
We had a nightmare recently. It’s Friday before Labor Day, and we have a house full of guests arriving in less than 8 hours, the temps are in the mid 90’s, and our AC unit decided it was a good time to fail. The house was an oven!! One call to Reinhardt Heating and Air, and problem solved. Danny was at our house within a few hours, Danny figured out what was going on, and put a short term fix in place to get us thru the weekend, with a cool house in very hot weather. Danny was amazing, after the weekend he fixed the problem for the long run, and at a price that was more than fair. Amazing prompt and friendly service. Danny saved us.
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- Layla B
I never thought I’d find a heating and air company I could truly trust, but after working with Reinhardt Heating and Air on multiple occasions, I can confidently say that I will be relying on their services exclusively moving forward. From the start, they’ve been punctual, well-prepared, and incredibly knowledgeable. Every technician that’s come to my home has been thorough, taking the time to explain everything in detail and ensuring I understood my options before moving forward. Whether it’s routine maintenance or an emergency repair, I know I can count on Reinhardt for reliable, high-quality service every time. I’m grateful to have found a company I can trust for all my heating and air needs, and I wouldn’t hesitate to recommend them to anyone in need of HVAC services!
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- Meredith W
Danny has been out to our house twice now to help with various HVAC issues in an older home that we just moved in to. He is professional, efficient, knowledgeable and so kind! He even carried in our trash can from the street on his way out. We definitely be using them again!
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- Fred J
I appreciate the service technician's attention to detail. He has a keen eye and ear for identifying possible future equipment issues and bringing forward. He is exceptional in doing his job when performing the periodic preventive maintenance checks, has a great questioning attitude.
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- Rob R
I have been relying on Reinhardt H and A since my house was built in 1985. Recently we had to have our main heating and cooling system replaced. The whole process from recommendation for choice of unit, scheduling, and installation was carried out with courtesy and professionalism. I was very pleased with the installation and how well the unit works. I highly recommend Reinhardt Heating and Air.
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- Renee B
I started calling Reinhardt for repairs on my HVAC several years ago. They have always responded ASAP and worked to get me AC or Heat the next day. When my 20 yr old system went down completely, they were at my home the next day, giving me a quote and options for systems. The very next day, I had a new system installed! Everyone on the Reinhardt team was gracious, kind, and helpful. From Amanda in the office, to Josh the rep, to the whole crew who set up my system, many thanks to you. The installation crew worked efficiently and everyone on the team seemed to know their role and performed it fluidly and with expertise. Reinhardt has been and will continue to be my choice for HVAC in my home.
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- llmykalj2000
Bradlee from Reinhardt came first thing in the morning, after our A/C went out a couple nights prior and we called to schedule a repair date. He was able to quickly diagnose the issues with our unit and offer solutions to repair the issues. As well as provided tips for smoother running system. Our unit was working so well immediately and cooled the house down right away. Aside from doing a great job, Bradley was very knowledgeable, friendly and personable. Such a pleasant young man. Highly recommend.
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- Andy B
Reinhardt installed a mini split for us a few years back. I found an issue with the install last weekend but it was obviously outside of my warranty period. Dean was reassuring that they would come take care of it. Bradlee came out and did an awesome job fixing the issue and cleaning the unit up. He was a guy that cared a lot about the quality of his work and the customer. This is an upstanding company all around. Mistakes happen but what you do with that makes all the difference. Thanks guys!
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- D.G.
We have used Reinhardt Heating for a couple of years now. Our technician Bradlee has been here several times. He has always been friendly, professional, and very knowledgeable. I highly recommend Reinhardt and Bradlee.
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- Gaile M
Kyle, Junior and Josh are very great people. They installed my air conditioner unit in one day. Very pleasant people to deal with. I recommend Reinhardt Heating and air to anyone. Amanda the receptionist is very pleasant also on the phone and in person. Thank you all for what you did for me.
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- Bonnie C
Bradlee did a great job! Probably the best HVAC tech I've ever had, and there have been many over the years. Very professional, informative & explained the service he performed. He is a tremendous asset to Reinhardt. Thank you!
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- Rebekah M
I am very pleased with the service provided by Reinhardt H&A today. Bradley P. did an exceptional job, was extremely quick but thorough with the repairs and maintenance, and my unit is running beautifully now. I couldn’t have asked for a better service tech. The pricing is extremely competitive and it’s so nice to pay for a service and actually get what you paid for. I’m very happy with Reinhardt and will continue using them for my ongoing needs.
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